Privacy

Privacy

Privacy Policy for TeacherZi App

At TeacherZi, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when using the TeacherZi app ("App"). By accessing or using the TeacherZi app, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information in order to provide and improve our services:

 

Personal Information:

When you create an account or use certain features of the App, we may collect personal information, including:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Payment information (such as debit/credit card details or UPI details)
  • Location data (if you enable location services)
  • Profile information (teacher/student details)

 

Usage Data:

We may collect information about how you interact with the App, including:

  • Device information (e.g., model, operating system, unique device identifiers)
  • Log data (e.g., IP address, login times, usage patterns)
  • Browser information
  • App performance data

 

Payment Information:

We collect payment-related information when you make transactions within the App. This information is securely processed by third-party payment processors, and we do not store your credit card information.

 

Communication Data:

If you contact us for support or feedback, we may collect details of your communication with us (e.g., email or chat messages).

 

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services, including:

  • To create and manage your account.
  • To process payments for exams, services, and products.
  • To provide online exams, mock tests, scholarships, and other educational features.
  • To send you transactional emails (e.g., exam results, payment confirmations).
  • To offer customer support and respond to inquiries.
  • To personalize your experience within the app (e.g., exam recommendations, teacher/student matching).
  • To improve the functionality and performance of the app.

 

3. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with trusted third-party service providers who help us process payments, manage customer support, and operate our services. These providers are obligated to keep your information confidential.
  • With Teachers and Students: If you are using the teacher-student connection features, your profile and contact information may be visible to others based on your selected preferences. Students can connect with teachers and vice versa.
  • For Legal Purposes: We may disclose your information to comply with legal requirements, such as responding to subpoenas, court orders, or other legal obligations.
  • For Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

 

4. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights and Choices

You have the following rights concerning your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can update or correct any personal information that is incorrect or incomplete.
  • Deletion: You may request to delete your account and personal data, subject to certain legal obligations.
  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the email or by contacting us directly.
  • Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise your rights, please contact us at info@teacherzi.com.

 

6. Retention of Your Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience with the App. These technologies help us analyze app usage, track preferences, and offer personalized features. You can manage or disable cookies through your browser settings.

 

8. Children's Privacy

TeacherZi is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy within the app and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@teacherzi.com
Phone: +91 9088 3141 20
Address: Abhirampur, Sumda, Uluberia, Howrah, West Bengal 711303

By using the TeacherZi app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.